November 17, 2021
We are pleased to let you know that at this time, we are running on a standard 3-5 business day turnaround. Our current average days to ship is three business days. Please keep in mind, that any one mat could fail final QC and need to go back through the production process. When that happens, an order could fall outside our standard turnaround window. We do all we can to prevent delays so your orders are shipped promptly. We will email you if we need additional information or clarification on an order. Please watch your emails as prompt replies will help us keep your orders on track.
We are no longer accepting rush orders. Due to increased ordering during the Holiday season we want to be sure to give each order the priority it deserves to process as quickly and smoothly as possible.
We continue to monitor stock and are projecting our current stock to take us well into 2022.
*REMINDER** At this time, we have set our Holiday Deadline to be 11pm EST 11/30/21 so that you can take full advantage of Cyber Monday and have time to get your orders entered into our system. While we cannot guarantee a delivery date, we will be shipping orders placed on or before 11/30/21 by the published FedEx holiday deadlines.
**PLEASE NOTE** November 25-28, December 24-26 and Dec 31-Jan 2 we will not have FedEx pickup and we are not considering those days to be business days. As you project out shipping dates for orders placed around those dates, please keep that in mind. ALSO - we anticipate extended turnaround times to begin in the next week or so. We will update our blog and send out emails to keep you informed.
if you have any questions or concerns, please let us know. We want to provide you with all the information you need to make this a successful Holiday Season for all!