12/22/20 Production Update
December 22, 2020
12/22/20 Production Update
Orders placed 12/1/20 - 12/3/20:
Are expected to leave our warehouse by 12/22/20.
Orders placed 12/4/20:
We expect to have all the orders placed by 12/4/20 shipped by 12/23.
Orders placed 12/5/20 - 12/20/20:
Due to the Holidays we expect orders placed 12/5/20 - 12/20/20 to be on a 3 week turnaround. We will continue to produce and ship mats as quickly as possible.
THINGS TO NOTE:
* Our production staff will be off 12/24-12/27 and then again 1/1/21-1/3/21.
* We are still dealing with COVID 19 restrictions, and working within CDC guidelines.
* Extreme weather can cause shipping delays even if the mats are shipped by the FedEx deadline, these delays are out of our control
* Our staff are working long and hard to get your orders processed.
* Let your customers know there may be delays, and let us know if you need to cancel any orders as soon as possible. We have found in the past once customers knew of delays, many decided it was ok to receive their mat a little later than expected.
*Please Note: At this time STANDARD TURNAROUND is 15-17 business days.
We continue to process orders as quickly and efficiently as possible. We are not responsible for delays once the packages are in the hands of FedEx.
*Due to uncertainty surrounding the COVID-19 pandemic, we do reserve the right for extended turnaround times if unforeseen delays are experienced.
