As replacement requests came in, we evaluated your photos and feedback, then worked to improve our processes so that we can provide you with a product you can sell with confidence.
Over the past 6 months we have been testing and working to improve the print longevity for all our custom Classic and Duracoir mats.
We first ran tests at our facility in Florida. Once we successfully had designs holding up to our inhouse testing, we replaced some customer mats with the new process to test durability around the country. Receiving positive feedback from those customers, we determined we have the right combination of product & process to provide a stable and durable design on our Classic & Duracoir mats.
What does that mean for you?
* You and/or your customer will enjoy a longer lasting design resulting in fewer replacements and an increase in positive reviews.
* The process does take a little longer. Rush orders are expected to take 2-3 business days, and standard order turnaround will be 4-5 business days.
* While we have been transitioning the process for several weeks, the official change was made 7/20/21 for all orders to be printed with our new system.
In Other News:
We have also been working on some new and exciting enhancements for our Wholesale program and will be rolling those out in the next few months. Watch your emails and our Blog so you can take advantage of the new changes as they are made available.